Medical Office Cleaning – 3 Details To Consider!

When selecting a Medical Office Cleaning company, it’s important to ensure all your required tasks are clearly communicated. Janitorial providers should listen, consult, and iterate the cleaning task list as much as you require.  Their priority should be ensuring your expectations are met.  Also, make sure this task list is in writing and contractual.  Finally, even after the contract has started, a strong line of communication should be open so that adjustments to the task list can be made as needed.

While the cleaning task list is important, there are other details that are vital to a successful cleaning service.  Such details should be clearly understood so that you are 100% confident as to how operations are occurring. While there are many to consider, we would like to highlight three.

1. Cleaning Product Selection:

Your cleaning company should have the experience to recommend the appropriate series of cleaning products.  You should be confident in their effectiveness in cleaning your medical facility.  What will the floors be cleaned with?  Will a disinfectant floor cleaner be utilized?  How about kitchenettes and bathrooms?  Will terminal cleanings be required?  If so, what is the agreed upon cleaning product for this application?  How about office areas?  Will phones and keyboards be disinfected?  What cleaning product will be used for these? How about patient rooms?  How will patient tables, chairs, doctor’s counters and the like be cleaned and with what product?  These questions will help you have a productive conversation with your medical office janitorial provider.

2. How Often Will Cleaning Quality Inspections Occur:

Medical Office cleaning services are not ‘set it and forget it’.  Quite the contrary.  Your janitorial service provider should relay clearly when quality inspections will occur, how often they will occur, and who will be performing them.  Further, you should determine if inspections are documented by your cleaning company. Finally, understanding how quality corrections and re-training of cleaning crews are accomplished is important.  This level of transparency builds a solid relationship with your cleaning service provider.

3. Formal Lines Of Communication:

Ensuring you understand exactly how and with whom to communicate with if you need help, have an incident, or wish to make a change is important.  This step might seem obvious, however, your cleaning company should formally state to you the best means of communication.  Is it via e-mail?  A phone call?  A web contact form?  Who will respond to such communication?  How quickly will the janitorial provider respond?  Conversely, your medical office cleaning provider should also ensure with whom they should contact within your organization for all needs.  Finally, Service recipient’s should provide their cleaning company with both primary and backup contact information.

Commercial Custodial services:  Your Medical Office Cleaning Service Provider

Commercial Custodial services are your full-service medical office cleaning specialists.  We have a strong portfolio of happy medical industry clients including Dentists, Doctor’s Offices, Pediatric Suites, Urgent Care Centers, and the like.  If you wish to have an ultra-responsive cleaning company in your medical facility, we encourage you to Contact Us today.

We offer our full line of Commercial Cleaning and Janitorial services in the Phoenix metro area, Casa Grande, Tucson, Yuma, Utah and Eastern Texas.

Get Your Auto Dealership Ready for the New Model Year

While auto dealerships are busy places that require regular cleaning to maintain their attractive look, this attractive look is actually key to sales. A clean and well-kept place not only looks more expensive but makes your entire business look more competent and trustworthy. After all, putting the time and effort into maintaining a flawless space conveys that you are customer-oriented, professional, and put care into every aspect of your business. This will positively affect your business in the best ways, especially during the busiest times of the year. Keep these important tips in mind as the new model year rolls around.  

Timing Is Key For Auto Dealership Cleaning

While your auto dealership should be spotless year round, there are high points in the year where smart and savvy buyers are more likely to shop for a new car. It is important to appeal to these no-nonsense customers with a spotless auto dealership.  Savvy buyers know that the end of the month means lower prices, so around this time, you will see a high number of potential buyers. During these times, it is key to appeal to your customers by making use of auto dealership cleaning for a truly beautiful space.

It’s Not Only The End Of The Month  

In fact, while the idea that buying at the end of the month yields better deals is well known, even savvier shoppers may make use of all different sorts of ending periods to try and finagle a better deal. Some will even strategically come at the end of the day, or at the end of quarters to make the most of their money. They know that often salesmen are eager to leave and make a sale, and as it gets closer to clock out time, they are less likely to haggle for extreme deals. Expect to see ultra-savvy customers in droves as quarters come to a close, in March, June, September, or December. These are times where a professional auto dealership cleaning will really make you shine and keep your place free from flu season’s ill effects during the final quarter.  

HIRE THE PROS AT COMMERCIAL CUSTODIAL SERVICES FOR AUTO DEALERSHIP CLEANING

Commercial Custodial Services is a full service janitorial and commercial cleaning company equipped to keep your learning center or campus dorm in tip-top shape for years to come. If you’re ready to see how a professional can upgrade your service and keep your employees and clients happy, give us a call at 480.221.4396

What Does a Day Porter Do?

What does a day porter do? To start, they are probably the most important position that your office or commercial building is lacking! To be more specific, a day porter is a highly specialized position that helps your building look phenomenal for guests, employees, and customers all day long. A day porter will clean areas of your building throughout the day, look for ways to optimize the cleaning process, and ensure that everything is running smoothly. Beyond those duties, what exactly does a day porter do every day?

Day Porters Have a Specialized Eye

Unlike other janitorial professionals, day porters have a keen eye for making buildings shine. Day porters often end up becoming an extension of your staff and a critical component of your team. Day porters also serve as the valuable link between your company and your evening cleaning team. Your cleaning and repair needs will be addressed right away and in person, instead of over email or not at all.

Day Porters Are True Professionals

Day porters, especially when hired through Foreman Pro Cleaning, are chosen because they are a perfect fit for the position and the personality of your office. A great day porter will work with your office in a seamless fashion and also come to you with all of the due diligence completed, including things like criminal background checks, drug testing, and reference checks.

Day Porters Extend the Hours that Your Business is Clean

On a basic level, day porters keep your business clean for longer periods of time. Day porters are excellent when it comes to juggling their time and keeping things beautiful during the day, when nobody would ordinarily be cleaning up. If you currently have a professional cleaning company come at night, on busy days your bathrooms might end up with piles of paper towels, no toilet paper, and un-flushed toilets. A day porter will make sure that your entire facility makes a top-notch impression every single day, no matter what time it is.

Use Commercial Custodial Services for Your Day Porter Needs

Commercial Custodial Services is a full service janitorial and commercial cleaning company equipped to keep your home or business in top shape for years to come. Our hundreds of happy clients can testify to the quality of our work, the efficiency of our professionals, and the beautiful clean that they experience. If you’re ready to see how a professional can upgrade your service and keep your business sparkling throughout the year, give us a call at 480.221.4396 or visit us online.

3 Signs You Need Auto Dealership Cleaning

When you run a business, any kind of business, keeping it clean is immensely important. A clean auto dealership can boost sales and improve your chances of drawing in more customers. In this blog, we’ll be taking a look at the 3 signs you need auto dealership cleaning. When that has become a definite issue, rely on Commercial custodial services to take care of it for you!

Customer Complaints Can Prompt Auto Dealership Cleaning

If you have recently been fielding a high volume of customer complaints, they could be trying to tell you something. When customers are unhappy, they are unlikely to return. So if your premises or auto dealership is dirty, then you risk losing future business. The solution to this is to call a professional cleaning service as soon as possible. A professional cleaning service, especially janitorial cleaning services can turn the situation around quickly. In addition, they can help you identify which areas need cleaning the most often, and the best way to keep those areas clean.

So You Have Large Premises

Perhaps part of the problem is that you have large premises. For professional cleaning services, this isn’t a problem. You can trust these services to do an outstanding job, especially if they specialize in handling the challenges presented by auto dealerships, which can be larger than typical businesses. Also, consider if your auto dealership has an unusually-shaped building. Whatever the case is regarding architecture, hire a cleaning service committed to keeping your building in sparkling clean condition.

Flagging Car Sales

Flagging car sales can be another symptom of customer unhappiness. If there are no other contributing factors to a sudden decrease in sales, consider the presentation of the vehicles in your showroom. The presentation is a vital part of any business, most of all car dealerships. With a freshly cleaned and rejuvenated presentation of your vehicles, you should be able to recoup any loss in business you may have previously suffered.

CHOSE COMMERCIAL CUSTODIAL SERVICES FOR YOUR PROFESSIONAL CLEANING

Commercial Custodial Services is a full service janitorial and commercial cleaning company equipped to keep your home or business in top shape for years to come. Our hundreds of happy clients can testify to the quality of our work, the efficiency of our professionals, and the beautiful clean that they experience. If you’re ready to see how a professional can upgrade your service and keep your clients happy, give us a call at 480.221.4396.

A Cleaner Office Makes a Better Auto Dealership

Every business should maintain a clean environment to optimize productivity and make the best first impression possible. This is especially true for auto dealerships, who rely on top-notch cleanliness and organization to entice potential car buyers. A commercial cleaning company can make the entire difference between higher-than-ever sales and a summer drought. A cleaner office makes a better auto dealership, and here are some of the many reasons why.

It Makes a Professional First Impression

The way that your office appears has a direct effect on whether or not customers will want to make a purchase from your car dealership. Even if your cars are clean and in great condition, a dirty surrounding environment will make customers think that you treat them in the same manner. A clean showroom and office will send a clear, positive first impression to customers visiting your auto dealership.

Showcase the Beauty of the Cars You’re Selling

New cars are getting more beautiful and detailed every year, and showing off those details is necessary to make an informed car sale. When your office and auto dealership is cluttered or messy, customers will be too busy paying attention to the mess to notice all of the wonderful things about the cars that you are selling. A commercial cleaning company can keep the space tidy and clean, so that the only thing customers are paying attention to is the beautiful car in front of them, not the piles of mess surrounding it.

It Reflects on Your Company

Most auto dealerships sell cars from one or more global auto companies. As a result, it’s important to do a good job representing those companies to customers. The way that you showcase your vehicles has a direct effect on the customer’s perception of the vehicle brand at large, making a clean office an even more important thing. To avoid making a bad statement on another brand’s behalf, a clean auto dealership is a must.

Commercial Custodial Services for Your Professional Auto Dealership Cleaning

Commercial Customer Services is a full service janitorial and commercial cleaning company equipped to keep your home or business in top shape for years to come. Our hundreds of happy clients can testify to the quality of our work, the efficiency of our professionals, and the beautiful clean that they experience. If you’re ready to see how a professional can upgrade your service and keep you dealership sparkling throughout the year, give us a call.

How to Handle Security Concerns With Your Janitorial Services Company

When you start the search for a company that will handle the day-to-day cleaning of your building, security concerns might not even cross your mind. After all, if you hire professionals, they’ll have protocols in place to keep your building and everything within it safe, right?

Not necessarily.

A janitorial service has access to just about every nook and cranny of your building, and they often work after traditional work hours when there’s no one around.  Before you decide to sign with a service, do a little vetting to determine their commitment to security. You should hold your cleaning service to high standards in all ways, but security must be at the top of the list. One of the most important factors to consider is how they will handle security concerns, should they arise.

Preventing Security Concerns

Ensuring that your facility will be safe starts before the janitorial team even enters the building. There are specific protocols that should be observed to keep security concerns at a minimum. In addition to bolstering your confidence in the cleaning company, it will also eliminate possible internal security risks from the start.

• Detailed Background Checks— This is the bare minimum that a janitorial service should do to procure truly top-notch employees. A background check will help sift out the people whose intentions are less-than-noble and put forward the people who have been honest and law-abiding.

• Intensive Training— When the janitorial service lays out the security protocol before they allow new-hires to work in a client’s facility, they set the expectation for prioritizing safety and security.

• Utilize Uniforms and IDs— Ensuring that the cleaners are easily identifiable is yet another way that a janitorial service can display their commitment to safety and security. Uniforms and prominently displayed ID badges will help clients feel more comfortable when they encounter the cleaners.

• Bonded and Insured Services— Should the worst occur, and an employee of the janitorial service damages a client’s property or steals from a client, bonding and ensuring the services available will guarantee that the client will be reimbursed without costing the janitorial company a lot of money.

Issues That Create Security Concerns

There are certain problems that janitorial services face that exacerbate potential security concerns.

Employee Turnover

Unfortunately, the cleaning industry is rife with high employee turnover, and this can have a big impact on your building’s security. If there’s a revolving door of workers—people who have access to your building and a mental map of your building’s layout—there’s a greater chance of a significant security breach occurring.

In addition to jeopardizing your building’s security, high employee turnover can also cost your business big. It’s not cheap to hire and train new employees, so the janitorial service will have to pass the costs related to bringing new-hires aboard on to their customers eventually. You might find that you’re paying more for lower quality and a bigger security risk.

Language Barrier

Many cleaning services employee people who don’t speak English well (or even at all). That’s not to say that these people won’t be model employees who will be a valued part of the team for years to come; however, if there’s a significant language barrier, it’s possible that the very important security protocol the service has put into place will not be effectively conveyed.

Ask your service how they handle training employees who aren’t native English speakers. Ideally, they’ll have a multi-lingual option in place to ensure that every employee has a clear understanding of the expectations of the job.

Failure to Create a Building Entry Protocol

Every building has its own method for security; some use physical keys, others use access cards, and some use a keypad system that requires a specific code for every employee. It’s vital that you communicate with your janitorial service to create a plan for their entry.

Say, for instance, that your building is locked at 6 pm; if an employee wants access to the building, they’ll need to arrive before it’s locked or they won’t get in until morning. You could require your janitorial service to arrive prior to 6 pm, and once they arrive they will use a key you gave them to access the janitorial closet.

Within that closet, there will be a lockbox that contains the keys to the locked doors throughout the building. The cleaners will be able to get into every area, and when they’re done for the night, they simply put the keys back in the lockbox, lock the janitorial closet, and exit the building. There’s no need to give anyone access to the building, keeping everything secure.

Some buildings have alarm systems; it’s the building manager’s responsibility to train the janitorial service to use the alarm and what to do should they accidentally dispatch the police to the location. Some alarm systems use one code for everyone, some have the ability to assign codes to individuals so they know who is coming and going and at what times.

Understanding HIPAA

If your business is in the healthcare or medical field, you know that there are ironclad standards for security that must be met by anyone who works within your walls. Certain information must be safely locked away, and if the janitorial service is not properly trained in how to clean without violating the protocol related to HIPAA, you could be subjected to fines and potentially even jail time.

Engaging a janitorial service that prioritizes your building’s safety by addressing security concerns before they begin the work.  Commercial Custodial Services high standards for hiring and commitment to proper training reflect our emphasis on customer service. Contact us today to learn more about the CCS difference. 

Why Hire Professionals To Do Your Medical Office Cleaning?

Cleaning an ordinary office is important if only to ensure that the office is a pleasant place to be, but medical office cleaning goes way beyond appearance. If your medical office isn’t properly cleaned, it can harbor potentially dangerous germs that could result in patients getting sicker than they were before they entered your facility.

Rather than entrusting your medical office cleaning to a general janitorial service, consider hiring professional cleaners that are specially trained to clean medical offices. Here are just a few reasons why it’s important to leave medical office cleaning to a specialty cleaning service.

1. Specialty Cleaners are Prepared to Properly Undertake Medical Office Cleaning

Patients enter a medical office with the hope that they’ll feel better— than the doctors and staff within will use their knowledge and skill to heal the patients’ medical issues. However, if the office isn’t completely hygienic, the patient can become sicker than they were before.

Additionally, failure to maintain a high level of cleanliness can cause a rash of employee absenteeism as your staff is felled by the germs that are inevitable when sick people come in and out of your office every day.

At the peak of cold and flu season, when your office is at its busiest, if the cleaning that must be done to handle the spread of germs isn’t completed properly, you could see an epidemic that might affect both your staff and your patients. A cleaning service with specialty training can keep your medical office properly cleaned and sanitized.

2. Specialty Cleaners Have the Training and Certification Required for Medical Office Cleaning

A specially-trained cleaning service will not only ensure that your medical office is sanitized and hygienic but they’ll help your office stay compliant within the standards of regulatory bodies such as JCAHOHIPAACDCOSHA, and more.

In addition to offering compliance-friendly services, a properly-trained cleaning service will help your office avoid expensive fines and create a healthy environment for your patients and staff. Just sweeping, mopping, and emptying trash cans isn’t enough, and that’s the scope of services that an ordinary janitorial service can offer you.

3. A Specialty Cleaning Service Increases Your Medical Office’s Profitability

Bringing a specialty cleaning service in to properly clean your medical office might sound like a big expense, but you might be surprised by the ROI. Not only will your office project an air of health and hygiene, but it will also leave patients with the impression that you prioritize their comfort and well-being.

Patients that are happy with their care share their experiences with their friends and family, bringing you much-coveted referral business. However, if patients are greeted with sub-par conditions, including dirty restrooms, cobwebs in the corners of the rooms and on the ceiling, trash on the floor, and smudged doorways and windowsills, their friends and families will hear about that, too.  A clean medical office is an office that will see repeat business.

Conclusion

Relying upon the services of a professionally trained cleaning service will ensure that the job is done quickly, efficiently, and thoroughly. Rather than paying a standard janitorial money big bucks to do a sub-par cleaning, leave the medical office cleaning to the experts.

Ready to trust the vitally important job of medical office cleaning to highly trained professionals? Contact us today for a free quote.

Why should you clean cubicles?

 

Show of hands…how many of you spend your workday seated in and surrounded by fabric-walled cubicles? How many of you drink beverages or eat lunch in your 3-walled office? Ok, now how many of you have your cubicle walls vacuumed or deep cleaned on a regular basis?

Hey! Where did all the hands go?

Fabric-covered panels or cubicles are a popular sight in many commercial buildings. Offices usually have a cleaning schedule for their carpets or hard-floors, however these upholstered walls are often neglected or overlooked. Here are three reasons fabric wall care should be part of your cleaning plan:

1. Control dust mites.

Dust mites are known to live in bedding but are easily carried from home to office on clothing—eventually finding their way into carpet, upholstered furniture and fabric-covered walls. These walls act like standing dust traps, capturing dust, dirt, and other airborne irritants and debris, such as dander (dead skin cells), the primary diet of dust mites. Did you know that an average adult may shed up to 1.5 grams of skin a day, feeding about one million dust mites! Lack of cleaning results in dirt and allergen buildup, increasing dust mite populations that potentially lead to the issues in item #2 below.

2. Reduce allergens.

Allergies are among the top three reasons people miss work. While dust mites themselves are not harmful, these microscopic bugs emit waste that can trigger allergy or asthma symptoms such as sneezing, itchy and/or watery eyes, runny nose, headaches, and difficulty breathing. Regular cleaning with a HEPA-filtration vacuum, like the one used by our staff of cleaners, can reduce dust, allergens and mites while helping improve indoor air quality.

3. Remove unsightly spots.

Spills and stains on cubicle walls from coffee, soda, or food (like that salad dressing mishap in accounting) are ugly and unhealthy, providing a breeding ground for bacteria with funky odor not far behind. Dirty hands or fingers can also leave behind grimy marks, as well as negative impressions of your office on guests. Proper deep cleaning can remove spots, freshen the fabric and keep your facility looking great for employees and visitors alike.

Talk to Us about adding upholstery care for your fabric covered walls and furniture to your cleaning plan.

A clean restaurant is the best place to eat!

Great food, coupons, and loyalty cards are all excellent ways to generate repeat customers in the restaurant industry. However, a culinary school-trained chef and punch-card won’t help bring customers back if your restaurant is dirty and smelly.

A recent survey conducted by Harris Poll asked 2,034 U.S. adults to identify what issues would keep them from returning to a restaurant. A staggering 97% of those polled stated they would most likely not return to a restaurant if they experienced an issue with the facility.

What kind of issues would prevent repeat customers? The top five reasons cited all have to do with the cleanliness, or lack of, the facility:

• 86% – Dirty surfaces (e.g. tables, chairs, booths, dust on décor, dust bunnies on floors)

• 85% – General bad odor

• 80% – Dirty restrooms

• 72% – Dirty or slippery floors

• 70% – Entryway cleanliness (e.g. cigarette butts, overflowing trash cans, messy appearance)

Keeping a clean restaurant, especially the front of the house free of dirt and restrooms spotless and fresh, can be easy with a quality commercial cleaning service like our restaurant cleaning service. We have customized cleaning services that can fit any budget. Find out more today!

Back to school germs

Dirty schools may be to blame for a child’s next fever or stomach ache. Between superficial cleaning efforts and germ-filled surfaces and spaces, two-thirds of the 500 adults we recently surveyed believe a lack of cleanliness in schools leads to kids getting sick.

With a new school year upon us, if you have children, get ready to get sick. A University of Utah School of Medicine study finds that people living in childless homes are sick 3 to 4 weeks per year. Add one child, that number goes up to 18 weeks and then 29 weeks per year with a second child.

Less than one-third of the adults we surveyed believe schools are properly sanitized on a daily basis, giving germs room and time to multiply. While the trash may be thrown out and floors vacuumed every day, the concern about a thorough cleaning is why the majority of people we surveyed say schools are on the dirtier side.

It seems nearly impossible for students to escape the germs, no matter what room they are in. According to our survey respondents, here are the places that carry the most germs:

       Bathroom: 39.2%

       Classroom: 24.1%

       Cafeteria: 16.75%

       Gym: 13.8%

       Nurse’s Office: 6.2%

There may be no escaping the germs, as some of the most common items students touch every day were voted the most germ infested by our survey respondents:

       Door Handle: 38.3%

       Water Fountain: 17.4%

       Stairway Railing: 17.1%

       Desk: 11.3%

       School Supplies: 8.1%

       Toilet: 7.8%

While students are encouraged to wash and sanitize their hands often, it’s also important a school sanitize these places daily.  

According to The Centers for Disease Control and Prevention, each day about 55 million students and seven million staff attend more than 130,000 public and schools in the U.S. Illness outbreaks can hamper learning, lead to an increase in absenteeism and wreak havoc on a school district.

“When tackling germs in school, it is important that people understand the difference between cleaning, disinfecting and sanitizing,” Coverall’s COO, Shirley Klein. “Coverall works with thousands of schools to implement a system that eradicates germs. Having a system in place to keep schools clean will help prevent illness, limit parents from taking unnecessary sick days and provide a more enjoyable learning experience,” added Klein.

In addition to reinforcing good personal hygiene, Coverall emphasizes the importance of tackling the high-touch points so many parents in the survey were concerned about.

“Paying extra close attention to the cafeteria, door handles and bathrooms can have a big impact in minimizing the spread of germs and illness,” she added.